Debt collectors are one of the least happy careers in the United States.

At CareerExplorer, we conduct an ongoing survey with millions of people and ask them how satisfied they are with their careers. As it turns out, debt collectors rate their career happiness 2.2 out of 5 stars which puts them in the bottom 1% of careers.

To put this into perspective, we compared how happy debt collectors are to similar careers in the industry. Take a look at the results below:

Salaries and satisfaction ratings in similar careers

Career Satisfaction Avg Salary
Loan officer
2.5
$63k
Underwriter
2.5
$76k
Teller
2.5
$36k
Auditor
2.5
$77k
Insurance sales agent
2.3
$50k
Debt collector
2.2
$38k
Insurance appraiser
2.1
$63k
Telemarketer
1.8
$29k

So what does it mean to be happy in your career? Let’s break it down into different dimensions:

  • Salary: Are debt collectors happy with their salary?
  • Meaning: Do debt collectors find their jobs meaningful?
  • Personality fit: How well suited are people’s personalities to their everyday tasks as debt collectors?
  • Work environment: How enjoyable are debt collector’s work environments?
  • Skills utilization: Are debt collectors making the best use of their abilities?

Are debt collectors happy with their salary?

Debt collectors rated their satisfaction with their salaries 2.7/5. Debt collectors tend to be quite unhappy with their salary, with very few reporting satisfaction with their pay.

We asked debt collectors how fairly compensated they are for their work.
Their response was:

2.7 out of 5 stars

624 debt collectors

5 Star
8%

8% of debt collectors rated their compensation 5 stars

4 Star
20%

20% of debt collectors rated their compensation 4 stars

3 Star
28%

28% of debt collectors rated their compensation 3 stars

2 Star
23%

23% of debt collectors rated their compensation 2 stars

1 Star
21%

21% of debt collectors rated their compensation 1 stars

Do debt collectors find their jobs meaningful?

On average, debt collectors rate the meaningfulness of their work a 1.8/5. The majority of debt collectors struggle to find any sort of meaning in their work, likely resulting in less satisfaction with the career overall.

We asked debt collectors how meaningful they found their work.
Their response was:

1.8 out of 5 stars

623 debt collectors

5 Star
3%

3% of debt collectors rated how meaningful they found their career 5 stars

4 Star
5%

5% of debt collectors rated how meaningful they found their career 4 stars

3 Star
14%

14% of debt collectors rated how meaningful they found their career 3 stars

2 Star
27%

27% of debt collectors rated how meaningful they found their career 2 stars

1 Star
51%

51% of debt collectors rated how meaningful they found their career 1 stars

How well are people’s personalities suited to everyday tasks as debt collectors?

Debt collectors rated their personality fit with their work an average of 3.1/5. The majority of debt collectors don’t see personality fit as a hinderence in their career.

We asked debt collectors how well their personalities fit into their careers.
Their response was:

3.1 out of 5 stars

663 debt collectors

5 Star
17%

17% of debt collectors rated their career fit 5 stars

4 Star
27%

27% of debt collectors rated their career fit 4 stars

3 Star
23%

23% of debt collectors rated their career fit 3 stars

2 Star
17%

17% of debt collectors rated their career fit 2 stars

1 Star
15%

15% of debt collectors rated their career fit 1 stars

How enjoyable is a debt collector’s work environment?

As a whole, debt collectors rated their enjoyment of their work environment 2.9/5. Some debt collectors are happy with their work environment, but it does not seem to be a meaningful contributer to career satisfaction for most.

We asked debt collectors how much they enjoyed their work environment.
Their response was:

2.9 out of 5 stars

662 debt collectors

5 Star
12%

12% of debt collectors rated their work environment 5 stars

4 Star
24%

24% of debt collectors rated their work environment 4 stars

3 Star
26%

26% of debt collectors rated their work environment 3 stars

2 Star
21%

21% of debt collectors rated their work environment 2 stars

1 Star
17%

17% of debt collectors rated their work environment 1 stars

Are debt collectors making the best use of their abilities?

Former debt collectors on CareerExplorer have rated their skills utilization 2.3/5. Most feel that their skills are being underutilized in the career, probably leading to more general dissatisfaction with being a debt collector.

We asked debt collectors how well their abilities were used in their careers.
Their response was:

2.3 out of 5 stars

667 debt collectors

5 Star
5%

5% of debt collectors rated their how well their skills were utilized in their career 5 stars

4 Star
13%

13% of debt collectors rated their how well their skills were utilized in their career 4 stars

3 Star
21%

21% of debt collectors rated their how well their skills were utilized in their career 3 stars

2 Star
29%

29% of debt collectors rated their how well their skills were utilized in their career 2 stars

1 Star
32%

32% of debt collectors rated their how well their skills were utilized in their career 1 stars