Learn about the types of people who become control center specialists. This page goes into detail about the employment, gender, and ethnic ratios of the workplace.


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Employment Type Mix, 2022

97% of control center specialists work in full-time roles while 3% work part-time.

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Gender Mix By Career Interest, 2022

This graph shows the distribution of females and males that are interested in becoming a control center specialist. Four or five star ratings on CareerExplorer indicate interest.

More men than women are interested in becoming control center specialists at a ratio of 2.57 to 1.

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Actual Gender Mix, 2022

33% of control center specialists are female and 67% are male.

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Gender Bias, 2022

This is one of the most compelling statistics we collect. Gender bias shows the difference between gender interest in being a control center specialist and the actual gender mix of people in the career.

If there is a significant difference, then it means there is a gender imbalance between those interested in becoming a control center specialist and those who end up becoming one.

In this case there are more men interested in becoming a control center specialist than those actually working as one. It is hard to pinpoint the exact reasons why, but there are likely various forces at play, from changing interests over time to societal norms and biases.

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Ethnic Mix, 2019

The largest ethnic group of control center specialists are White, making up 58% of the population. The next highest segments are Black or African American and Other, making up 16% and 11% respectively.