Is becoming a postal service clerk right for me?

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What do postal service clerks do?
Career Satisfaction
Are postal service clerks happy with their careers?
What are postal service clerks like?

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How to become a Postal Service Clerk

To become a postal service clerk, you typically need to follow these steps:

  • Educational Requirements: A high school diploma or equivalent is the minimum educational requirement for most postal service clerk positions. While a college degree is not mandatory, having some post-secondary education or relevant coursework can be beneficial.
  • Find Job Openings: Visit the official website of the United States Postal Service (USPS) or the federal government's job portal (USAJOBS) to search for available postal service clerk job openings. These websites provide detailed job descriptions, qualifications, and application procedures.
  • Prepare for the Application: Review the job requirements and responsibilities for the specific clerk position you are interested in. Ensure that you meet the minimum qualifications, including age requirements and citizenship status.
  • Take the Postal Exam: Most postal service clerk positions require applicants to take the Postal Exam 473, which assesses applicants' basic skills in areas like address checking, forms completion, and memory. This exam is usually taken at a designated testing center. Some positions may also require additional tests or assessments.
  • Apply for the Position: Submit your application through the USPS online hiring portal or USAJOBS. Follow the application instructions carefully and provide all the required documents and information.
  • Attend Interviews: If your application is shortlisted, you may be invited for an interview. Prepare for the interview by researching the USPS, understanding the role of a postal service clerk, and practicing common interview questions.
  • Complete Background Check and Drug Screening: Successful candidates will undergo a background check and may be required to pass a drug screening.
  • Complete Training: If selected for the position, you will undergo training provided by the USPS. This training will cover job-specific tasks, safety procedures, and customer service skills.