What is a Property Manager?

A property manager is responsible for overseeing the operations, maintenance, and overall management of real estate properties on behalf of property owners or real estate investors. Their role is multifaceted and involves a range of tasks aimed at maximizing the value, profitability, and functionality of properties. Property managers can oversee various types of properties, including residential, commercial, industrial, and retail spaces.

Property managers act as intermediaries between property owners and tenants, handling tasks such as advertising vacancies, screening potential tenants, negotiating leases, and ensuring that rental agreements are followed. Property managers also manage maintenance and repairs, arranging for necessary fixes, coordinating inspections, and ensuring that properties are compliant with safety and regulatory standards. Their goal is to maintain the property's appeal, attract and retain quality tenants, and ultimately maximize the owner's return on investment while minimizing the owner's involvement in day-to-day operations.

What does a Property Manager do?

A property manager sitting at her desk and talking on the phone.

Property managers ensure that rental properties are well-maintained, profitable, and provide a safe and comfortable living environment for tenants. They bring expertise and experience to the table, allowing property owners to focus on other aspects of their business while ensuring that their properties are well-managed and profitable.

Duties and Responsibilities
The duties and responsibilities of a property manager can vary depending on the type of property they are managing and the specific needs of the property owner. However, some common responsibilities of a property manager may include:

  • Finding and Screening Tenants: Property managers are responsible for finding and screening tenants for rental properties. This includes advertising the property, showing it to prospective tenants, and conducting background checks to ensure that tenants are reliable and able to pay rent on time.
  • Setting Rental Rates: Property managers must determine the appropriate rental rates for a property, taking into account factors such as location, amenities, and market trends.
  • Collecting Rent: Property managers are responsible for collecting rent from tenants on a regular basis and ensuring that payments are made on time. They may also be responsible for enforcing late payment fees or evicting tenants who do not pay their rent.
  • Maintenance and Repairs: Property managers must ensure that rental properties are well-maintained and in good repair. This may involve coordinating repairs and maintenance services, responding to tenant complaints, and conducting regular inspections to identify and address any issues.
  • Handling Lease Agreements: Property managers are responsible for drafting and enforcing lease agreements, which may include setting rules and policies for tenants to follow, handling lease renewals, and addressing any lease violations.
  • Handling Finances: Property managers must manage the financial aspects of rental properties, including budgeting, accounting, and paying bills.
  • Handling Tenant Relations: Property managers must maintain good relationships with tenants, addressing any concerns or complaints they may have and ensuring that their needs are met in a timely and professional manner.

Types of Property Managers
There are several types of property managers, each specializing in managing different types of properties. Some common types of property managers include:

  • Residential Property Manager: Residential property managers specialize in managing rental properties such as apartments, condominiums, and single-family homes.
  • Commercial Property Manager: Commercial property managers specialize in managing commercial properties such as office buildings, retail spaces, and industrial complexes.
  • Vacation Property Manager: Vacation property managers specialize in managing short-term rental properties such as vacation homes, cottages, and cabins.
  • Community Association Manager: Community association managers specialize in managing properties that are part of a homeowners' association or condominium association, including common areas and amenities.
  • Real Estate Asset Manager: Real estate asset managers specialize in managing large real estate portfolios, including commercial and residential properties, with the goal of maximizing their profitability and return on investment.
  • Facility Manager: Facility managers specialize in managing the maintenance, repair, and operations of buildings and facilities, including their systems and infrastructure.

Are you suited to be a property manager?

Property managers have distinct personalities. They tend to be enterprising individuals, which means they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic. They are dominant, persuasive, and motivational. Some of them are also conventional, meaning they’re conscientious and conservative.

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What is the workplace of a Property Manager like?

The workplace of a property manager can vary depending on the type of properties they manage and the size of the management company they work for. Some property managers work out of an office located on the property they manage, while others work out of a central office that serves multiple properties.

Property managers may spend a significant amount of time out of the office, visiting properties to inspect them and meet with tenants, contractors, and service providers. They may also attend meetings with property owners, board members, or community leaders to discuss property-related issues and make decisions on behalf of the property owner.

In addition to working on-site, property managers may also spend a significant amount of time on the phone or using digital communication tools to communicate with tenants, property owners, and other stakeholders. They may also use specialized property management software to keep track of financial records, maintenance schedules, and other important information.

Property managers may work irregular hours, including weekends and evenings, to address property-related emergencies or to accommodate the schedules of tenants and service providers. They must be able to multitask and work well under pressure to manage a wide range of responsibilities and ensure that properties are well-maintained and profitable.

Frequently Asked Questions

Pros and Cons of Being a Property Manager

Being a property manager comes with its own set of advantages and challenges. Here are some pros and cons to consider:


  • Variety of Responsibilities: Property managers deal with a diverse range of tasks, from tenant interactions and lease agreements to property maintenance and financial management. This variety keeps the job interesting and allows for continuous learning.
  • Steady Income: Many property managers earn a stable income, as they often receive a percentage of the property's rental income as their fee. This provides a reliable source of earnings.
  • Flexibility: Property managers often have some flexibility in their work schedules. While they need to be available for tenant concerns and emergencies, they can often organize their tasks to suit their preferences.
  • Opportunities for Growth: As property managers gain experience and build a strong reputation, they may have opportunities to manage larger properties or expand their portfolio, leading to career advancement.
  • Interpersonal Skills: Property managers interact with tenants, property owners, contractors, and other professionals regularly. This improves their interpersonal and communication skills, which can be valuable in various industries.


  • 24/7 Availability: Property managers are often on call for emergencies, such as plumbing issues or security concerns. This can lead to work interruptions during evenings, weekends, and holidays.
  • High Responsibility: The role of a property manager involves significant responsibility. They need to balance the interests of property owners and tenants, manage financial matters, and handle legal and regulatory compliance.
  • Tenant Challenges: Dealing with difficult tenants, rent disputes, and evictions can be stressful and time-consuming. Property managers need strong conflict resolution skills to manage these situations effectively.
  • Maintenance Demands: Overseeing property maintenance and repairs requires constant attention. Coordinating with contractors and ensuring timely fixes can be demanding.
  • Legal and Regulatory Complexity: Property managers must stay up-to-date with local and federal housing laws, fair housing regulations, and other legal requirements to ensure compliance and avoid potential lawsuits.
  • Emotional Toll: Evicting tenants or dealing with contentious situations can take an emotional toll on property managers. The role requires a balance of empathy and professionalism.

Property Managers are also known as:
Property Management Specialist