What is a Delivery Service Driver?

If you love customer service but don't want to be tied down to a desk, you may want to consider working as a delivery service driver!

A delivery service driver picks up, transports, and drops off packages within a small region or urban area. For the most part, they transport merchandise from a distribution centre to businesses and households.

What does a Delivery Service Driver do?

A delivery service driver checking his deliveries for the day.

Delivery service drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not. Most drivers plan their routes accordingly, and have a regular daily or weekly schedule. Others have different routes each day; these drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to find their way there.

A delivery service driver must:

  • Load and unload their cargo
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • May accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Light truck drivers, often called pick-up and deliver or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centres to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop only at the distribution centre once in the morning, and make many stops throughout the day. Others make multiple trips between the distribution centre and delivery locations.

Driver/sales workers are delivery drivers with added sales responsibility. They recommend new products to businesses and solicit new customers. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

Are you suited to be a delivery service driver?

Delivery service drivers have distinct personalities. They tend to be realistic individuals, which means they’re independent, stable, persistent, genuine, practical, and thrifty. They like tasks that are tactile, physical, athletic, or mechanical. Some of them are also conventional, meaning they’re conscientious and conservative.

Does this sound like you? Take our free career test to find out if delivery service driver is one of your top career matches.

Take the free test now Learn more about the career test

What is the workplace of a Delivery Service Driver like?

Delivery service drivers spend most of their time on the road. They have a physically demanding job; when loading and unloading cargo, drivers do a lot of lifting, carrying, and walking.

Delivery Service Drivers are also known as:
Delivery Truck Driver Delivery Driver Package Delivery Driver Delivery and Courier Service Driver