Is becoming a technical support specialist right for me?

The first step to choosing a career is to make sure you are actually willing to commit to pursuing the career. You don’t want to waste your time doing something you don’t want to do. If you’re new here, you should read about:

What do technical support specialists do?
Career Satisfaction
Are technical support specialists happy with their careers?
What are technical support specialists like?

Still unsure if becoming a technical support specialist is the right career path? to find out if this career is in your top matches. Perhaps you are well-suited to become a technical support specialist or another similar career!

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How to become a Technical Support Specialist

Most employers require their technical support specialists to hold a four year bachelor's degree in computer science or information technology. A certificate or associate's degree is sometimes sufficient, but to maximize employment potential, a bachelor's degree is recommended. Some employers also prefer that workers earn certification and have a minimum of three months experience in technical support.