Learn about the types of people who become IT support specialists. This page goes into detail about the employment, gender, and ethnic ratios of the workplace.


Employment Type Mix, 2024

82% of IT support specialists work in full-time roles while 18% work part-time.


Gender Mix By Career Interest, 2024

This graph shows the distribution of females and males that are interested in becoming an IT support specialist. Four or five star ratings on CareerExplorer indicate interest.

More men than women are interested in becoming IT support specialists at a ratio of 2.86 to 1.


Actual Gender Mix, 2024

34% of IT support specialists are female and 66% are male.


Gender Bias, 2024

This is one of the most compelling statistics we collect. Gender bias shows the difference between gender interest in being an IT support specialist and the actual gender mix of people in the career.

If there is a significant difference, then it means there is a gender imbalance between those interested in becoming an IT support specialist and those who end up becoming one.

In this case there are more men interested in becoming an IT support specialist than those actually working as one. It is hard to pinpoint the exact reasons why, but there are likely various forces at play, from changing interests over time to societal norms and biases.


Ethnic Mix, 2019

The largest ethnic group of IT support specialists are White, making up 57% of the population. The next highest segments are Black or African American and Hispanic, Latino, or Spanish, making up 11% and 9% respectively.