Most customer service representatives have a high school diploma. The most common areas of study are Business Administration, Psychology, English Literature, and Communication.

What degrees do customer service representatives have?

The most common degree held by customer service representatives is Business Administration, held by 11% of customer service representatives. Other common degrees include Psychology, English Literature, and Communication.

Get a detailed breakdown of customer service representatives and the different types of degrees they hold:

Degrees that customer service representatives hold

Degrees % of customer service representatives
Business Administration 11%
Psychology 9%
English Literature 7%
Communication 6%
Business 4%
Political Science 4%
Marketing 3%
History 3%
Liberal Arts 3%
Sociology 3%
Economics 3%
Accounting 3%
Foreign Language Studies 3%
Fine Arts 2%
Computer Science 2%
Biology 2%
Finance 2%
Philosophy And Religious Studies 2%
Criminal Justice 2%
Anthropology And Archeology 2%
Graphic Design 2%
Human Resources 2%
Hospitality Management 2%
Drama 2%
Music 2%
International Relations 2%
International Business 1%
Journalism 1%
Linguistics 1%
Film Video And Photographic Arts 1%
Cosmetology 1%
Mathematics 1%
Social Sciences 1%

What level of education do customer service representatives have?

Most customer service representatives have the same level of education. 67% of customer service representatives have a high school diploma, with the second most common being a bachelor's degree at 16%.

Level of education that customer service representatives have

Education % of customer service representatives
No education 4%
High school diploma 67%
Certificate or associate degree 13%
Bachelor's degree 16%
Master's degree 0%
Doctorate degree 0%