The average salary for a customer service representative in the United States is around $18,079 per year.
Avg Salary
Customer service representatives earn an average yearly salary of $18,079.
Wages typically start from $13,468 and go up to $24,269.
72% below national average Updated in 2023
Customer service representative earnings by seniority
Top-level customer service representative earnings begin at:
$11.67 per hour
$24,269 per year
Senior-level customer service representative earnings begin at:
$10.15 per hour
$21,110 per year
Mid-level customer service representative earnings begin at:
$8.69 per hour
$18,079 per year
Junior-level customer service representative earnings begin at:
$7.44 per hour
$15,484 per year
Starting level customer service representative earnings begin at:
$6.48 per hour
$13,468 per year
Approximate values based on highest and lowest earning segments.
Customer service representative salary by state
| State Name | Average Salary |
|---|---|
| District of Columbia | $47,260 |
| Massachusetts | $45,000 |
| Minnesota | $40,170 |
| New York | $40,000 |
| New Jersey | $38,260 |
| Washington | $38,260 |
| Delaware | $38,010 |
| Pennsylvania | $38,000 |
| Connecticut | $37,940 |
| New Hampshire | $37,920 |
| Alaska | $37,900 |
| Rhode Island | $37,880 |
| Vermont | $37,720 |
| Oregon | $37,700 |
| Hawaii | $37,660 |
| Wisconsin | $37,660 |
| Colorado | $37,450 |
| Iowa | $37,450 |
| Maryland | $37,280 |
| North Dakota | $37,250 |
| Maine | $37,080 |
| Indiana | $37,070 |
| California | $37,000 |
| Nebraska | $36,880 |
| Montana | $36,660 |
| Nevada | $36,630 |
| Michigan | $36,590 |
| Utah | $36,590 |
| Virginia | $36,520 |
| Missouri | $36,360 |
| South Dakota | $36,360 |
| Tennessee | $36,040 |
| Wyoming | $35,830 |
| West Virginia | $35,380 |
| Kansas | $35,100 |
| Georgia | $35,000 |
| Ohio | $35,000 |
| Texas | $35,000 |
| Arizona | $34,000 |
| Illinois | $34,000 |
| Kentucky | $33,570 |
| Florida | $33,000 |
| North Carolina | $32,000 |
| Arkansas | $31,890 |
| Virgin Islands, U.S. | $31,130 |
| Alabama | $30,860 |
| South Carolina | $30,780 |
| Idaho | $30,220 |
| New Mexico | $30,020 |
| Oklahoma | $30,020 |
| Louisiana | $29,820 |
| Mississippi | $29,630 |
| Guam | $28,590 |
| Puerto Rico | $18,500 |
How do customer service representative salaries compare to similar careers?
Customer service representatives earn 9% more than similar careers in the United States. On average, they make less than shipping and receiving clerks but more than receptionists.
| Career | Median Salary |
|---|---|
| Shipping and receiving clerk salary | $20K |
| Hairdresser salary | $19K |
| Teller salary | $19K |
| Medical administrative assistant salary | $19K |
| Customer service representative salary | $18K |
| Security guard salary | $16K |
| Switchboard operator salary | $16K |
| Concierge salary | $14K |
| Recreation worker salary | $13K |
| Receptionist salary | $10K |
Source: CareerExplorer (Aggregated)